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Terms & Conditions

Terms and Conditions

1. GENERAL

1.1 The Dubai Lynx International Festival of Creativity is organised and managed by Ascential Events (Europe) Limited Limited, a company registered in England and Wales with registration number 07814172 and registered office at The Prow, 1 Wilder Walk, London W1B 5AP, United Kingdom.

1.2 References to “us” means Ascential Events (Europe) Limited Limited and references to “we” and “our” shall be construed accordingly. Reference to “you” means the entity completing a booking form and references to “your” shall be construed accordingly.


2. BOOKING

2.1 You may request a delegate pass for the Festival online.

2.2 All delegate pass purchase requests for the Festival are subject to availability. If you have completed your delegate pass purchase request correctly in accordance with the terms of this Agreement, if there is availability for the Festival and if you have made the requisite pre-payment (or provided us with credit/debit card details and authorisation to deduct payment) a confirmation email will be sent to you as soon as reasonably practicable. Your booking is confirmed (a “Confirmed Booking”) when we send this email. If there is no availability for the Festival we will send you an email as soon as reasonably practicable informing you that this is the case (a “Booking Rejection”).

2.3 When you request a delegate pass online, you must have previously linked your user name and password which you will use to access the “My Account” area of www.canneslions.com (the “Website”) and to book as a delegate (your “Account”). You are responsible for preventing unauthorised use of your user name and password. You must keep your username and password confidential at all times as you are responsible for all activities undertaken through your Account. You agree to log-off from your Account at the end of each session and to contact us immediately if you become aware of any unauthorised use of your username/password and/or Account. We are not liable for any loss or damage arising from your failure to comply with these requirements.

2.4 If you choose to add-on a companion to your delegate pass, they must be a spouse and are not suitable for business partners, clients or colleagues. All companions are approved by Ascential Events (Europe) Limited.

2.5 A companion (e.g. spouse) would be entitled to attend the Dubai Lynx Awards Ceremony & Dinner. Please note a companion would not have full access to the Festival (talks, exhibitions, screenings etc.).

2.6 If your pass includes a companion, you will be issued with an additional invitation to the Dubai Lynx Awards Ceremony & Dinner. Companions will not be issued with a badge and will not have access to the Festival.

3. PAYMENT

3.1 Prices are set out on the Website and exclude all applicable local taxes. All payments for registration fees must be made in USD or AED (or such other currency as is stipulated on the Website from time to time). Payment must be made, or valid credit/debit card details and authorisation to deduct payment given, at the time you complete your booking.

3.2 Prices may change from time to time. If the price of a delegate pass increases or decreases before you receive a booking confirmation we will notify you and ask you to confirm whether you wish to proceed with your booking based on the revised price.

3.3 Payment may be made by either (i) bank transfer (USD 10/AED 36.70 flat fee); or (ii) credit or debit card (VISA – handling fee of 2.25%; MasterCard – handling fee of 2.25%; American Express – handling fee of 2.7%) or by cheque.

3.4 If you wish to pay by bank transfer please use the bank account details below. You are responsible for paying all bank charges. If bank charges are not paid by you your registration may be refused. A payment description should be included with your payment which references your company name and DD/ reference number.

Bank details: Emirates NBD, Head Office, Baniyas Road, Deira, P.O. Box. 777, Dubai, UAE

Beneficiary: MOTIVATE PUBLISHING FZ-LLC

Payment in UAE Dirham

Account Number: 1011075647601

IBAN Number: AE190260001011075647601

Swift Code: EBILAEAD 

Payment in US Dollars

Account Number: 1021075647602

IBAN Number: AE270260001021075647602

Swift Code: EBILAEAD 

Once the transfer has been made you will need to scan and email proof of payment/Bank Transfer confirmation, quoting your company name and DD/ reference number, to our Finance Team in order to complete your booking.

3.5 If you wish to pay by cheque, they must be made payable to MOTIVATE PUBLISHING FZ-LLC and sent to the address below. A payment description should be included with your payment which references your company name and DD/ reference number.

Dubai Lynx Awards
Media One Hotel Office Towers 
Level 34 
PO Box 2331 
Dubai

Once the cheque has been sent, you will need to confirm, quoting your company name and DD/ reference number, with our Finance Team in order to complete your booking.

3.5 From Monday 20 February 2017, it will no longer be possible to make payment by bank transfer and we will be accepting payment online by credit card or cheque only. At the Festival, you can pay in cash (in USD or AED) or by credit card.

3.6 Booking requests will only be processed with full pre-payment.

4. CHANGES TO THE EVENT AND CANCELLATION POLICY

4.1 It may be necessary for reasons beyond our reasonable control (including, without limitation, due to acts of God, severe weather, fire, explosion, military or terrorist acts (or threats of any such acts), any industrial action or widespread illness) to alter the advertised content, timing and/or location of the Festival or to cancel the Festival. We reserve the right to do this at any time and we shall not be liable to you for any cost or other expenses (including wasted costs and expenses) incurred by you and/or your delegate(s) as a consequence (including, without limitation, delegate pass fees and travel and accommodation expenses).

4.2 Any requests to replace one delegate for another must be made via the Confirmed Bookings section of your “My Account” area.

4.3 Cancellations must be made via the Confirmed Booking section of your “My Account” area.

4.4 Cancellations of delegate passes are not eligible for a refund or for credit for 2018. This policy also applies to delegate pass downgrades.

4.5 If you wish to request an upgrade or downgrade to a delegate pass (eg from a “Full Delegate” to a “Full Delegate + Awards Seat” or vice versa respectively), please visit the “My Account” area of our Website. Additional fees will apply to delegate pass upgrades. No refunds/credit will be given for delegate pass downgrades.

4.6 No refunds or credits will be given for non-attendance at the Festival.

5. BADGES
5.1 Please collect your badge for the Festival from the registration area indicated in your booking confirmation email.

5.2 Badges must be worn at all times during the Festival. Badges are valid for the booked delegate only. Any misuse of badges will result in delegates being denied access to the Festival.

5.3 We will not replace lost or stolen badges.

5.4 If your pass includes a companion, you will be issued with an additional invitation to the Awards Ceremony & Dinner. Companions will not be issued with a badge and will not have access to the Festival.

6. AWARDS CEREMONIES AND GALAS
6.1 If your pass includes access to the Awards Ceremony & Dinner, you will be issued with a paper invitation upon collecting your delegate badge. If your pass includes access to the After Party, you will be issued with a wristband upon arrival at the Awards Ceremony & Dinner. It is not possible to purchase individual access to the Awards Ceremony & Dinner or the After Party. Access to Award Ceremony & Dinner and After Party will not be possible without a paper invitation or wristband.

6.2 If your pass includes a companion, you will be issued with an additional invitation to the Awards Ceremony & Dinner. Companions will not be issued with a badge and will not have access to the Festival.

7. DOCUMENTATION
7.1 All rights in all presentations, documentation and materials published or otherwise made available as part of the Festival (including but not limited to any audio or audio-visual recording of the Festival) (“Content”) is owned by us or is included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted without our prior written consent. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted) without our prior written consent, and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not) without our prior written consent:

7.1.1 upload any Content into any shared system;

7.1.2 include any Content in a database;

7.1.3 include any Content in a website or on any intranet;

7.1.4 transmit, re-circulate or otherwise make available any Content to anyone else;

7.1.5 make any commercial use of the Content whatsoever; or

7.1.6 use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.

7.2 The Content does not necessarily reflect our views or opinions.

7.3 Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.

7.4 To the extent that any Content is made available by us online we reserve the right to suspend or remove access to such Content at any time.

8. ACCOMMODATION BOOKING

8.1 The Festival organisers will offer reduced rates for the hotels listed in the confirmation e-mail of a delegate pass. Delegates will receive a code which needs to be added when making a reservation in order for the hotel to apply the special rate.

8.2 Standard payment terms

To secure your accommodation booking, a deposit needs to be paid directly to the hotel. Reservations will not be considered confirmed until the deposit is paid. Unpaid deposits will result in your reservation being cancelled.

8.3 Accommodation eligibility

Please note that reservations can only be made by or on behalf of official festival delegates who have completed registrations online. Please note that accommodation bookings are only fully secured once full payment is received for both the registered delegate passes with Ascential Events (Europe) Limited and the accommodation for said delegates. 

Bookings can only be confirmed for registered Dubai Lynx delegates. Bookings made without providing a valid Accommodation Code may be cancelled and any accommodation payment made will be non-refundable.

Club passes:

Delegates who choose the club pass will have the option to stay for 3 nights or 4 nights at the Mina A Salam, ie the minimum stay of 3 nights required.  Amount for the hotel will be added to the price of the pass.

Full payment for the club pass is required to confirm the booking – no refund for Club Pass bookings.

For delegates extending their stay at a hotel or have any special accommodation requests – they must contact the hotel directly

Non – club passes accommodation options:
Delegates who register and purchase their pass for Dubai Lynx 2017 will receive hotel options with a special code included in their booking confirmation. As a registered delegate you will be entitled to book your accommodation with a special discounted rate at hotels MediaOne or Novotel.

Please note that any date, name modification to your reservation must be communicated to the hotel directly. 

8.4 Cancellations and penalties

Cancellations must be communicated directly to hotel in writing via email. Penalties may apply as stipulated. Telephone cancellations are not accepted.

Please check individual hotel pages for specific cancellation policies. If cancelling after certain dates, or in case of a non-arrival, the hotels reserve the right to retain any deposit paid.  Modifying dates after the relevant hotel’s cancellation deadline may result in the hotel retaining the total deposit or charging for the original dates of the booking.

Festival registration cancellations will result in the automatic cancellation of corresponding hotel reservations.

8.5 Reservation modifications 

Guest name changes can be made free of charge for accommodation.

8.6 Minimum night stay policy

Dubai Lynx delegates are entitled to request accommodation for the minimum stay of 2 nights.

8.7 Complaints procedure

All complaints and claims which you make in relation to the accommodation are to be directed to (and are the responsibility of) the accommodation provider.

9. CONFLICTING ACTIVITIES

9.1 Ascential Events (Europe) Limited Limited brings together creative views, market experts, global brands and tech gurus, along with the Awards honouring the industry’s game-changing ideas. Organisations present in Dubai during the Festival are asked to share responsibility and agree to the following conditions of participation.

9.2 By hosting an event in Dubai during the Festival you agree that:

9.2.1 You shall not, directly or indirectly, organise, fund or sponsor any conflicting or competing activity in Dubai during the Festival unless your company/organisation is permitted to do so for the Festival and it is in conjunction with Ascential Events (Europe) Limited Limited;

9.2.2 You shall not, directly or indirectly, engage in activities that are identical or similar to those conducted by Ascential Events (Europe) Limited Limited during the Festival, or that otherwise takes commercial advantage, or is parasitic of the Festival, its brand, trademark or goodwill;

9.2.3 You shall not entice Festival delegates, sponsors or speakers away from the Festival with the intention of presenting your own competitive commercial activities which runs contrary to the Festival or to its detriment or engage them to participate in, support your event or competitive commercial activity which undermines or damages the Festival;

9.2.6 You shall not use the name, trademarks or logos of the Festival or the Lions business name to promote your event or competitive commercial activity without our prior written consent or licence; and

9.2.7 You shall not engage in promotional or branding activities, including but not limited to the distribution of leaflets, brochures or flyers whether before, during or after the Festival unless agreed in writing with Ascential Events (Europe) Limited Limited.

9.4 We reserve the right to procure the cancellation of any event that you host or manage, whether before, during or after the Festival, that is in breach of any of the terms of Clause 9.2 without any liability to you.

9.5 You acknowledge and agree that damages to Ascential Events (Europe) Limited Limited’s brands, goodwill and reputation are reasonably foreseeable consequences of a breach by you of Clause 9.2

11. GENERAL
11.1 These Terms and Conditions (together with any documents referred to herein or required to be entered into pursuant to these Terms and Conditions, including without limitation any booking form) contains the entire agreement and understanding between us and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and Conditions and any such document.

11.2 You acknowledge that in purchasing a delegate pass and/or booking any associated accommodation you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms and Conditions.

11.3 These Terms and Conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.

11.4 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.

11.5 Save as set out in Clause 4.2 you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms and Conditions.

11.6 The Dubai Lynx trophies are the intellectual property, including copyright, design rights and trademark rights, of Ascential Events (Europe) Limited Limited. Ascential Events (Europe) Limited Limited have the exclusive right to and not limited to, reproduce, manufacture, copy, and sell the Dubai Lynx trophies in any size or medium, and to distribute or exploit the design of the Lion or reproductions of same by gift, sale, re-sale or licence. No reproduction, replica or other copy of the Dubai Lynx trophies may be made or used by any manufacturer, advertiser, organisation or individual except in accordance with these terms unless you have the prior express written consent or license from Ascential Events (Europe) Limited Limited.

11.7 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder.

12. PRIVACY POLICY

12.1 Please click here for our privacy policy. You agree (and shall be responsible for ensuring that each of your delegates consent to the fact) that we shall be able to use the delegate email address provided to send important Festival information, including but not limited to, speaker announcements, programme updates and invitations to special Festival events, that we believe will enhance their Festival experience. All delegates will have the option to opt out of communications.

12.2  You agree (and shall be responsible for ensuring that each of your delegates consent to the fact) that we shall be able to use the information you provide to us to prepare and distribute a delegate list (also known as Lynx Connect) which may be published anywhere in the world including on our website. Delegates will be able to access Lynx Connect only after they have received their final booking confirmation, enclosing their unique delegate ID. All registered delegates will appear on Lynx Connect, which enables other registered delegates (via a login) to contact you prior to and during the Festival. Delegates’ contact details (e.g. email address) will not be made public through Lynx Connect. If a delegate chooses to message another delegate, the email will be sent from the email address linked to the delegate’s profile. If a delegate chooses to reply, further communication will continue through the delegates’ email addresses. All delegates will receive an opt-out option when booking and within each message they receive. If they choose to opt out this will disable contact from other delegates and deny them access to using the service; however the delegate’s details (e.g. name, job title, company name, country and city – but NOT email address) will still be listed on Lynx Connect. Ascential Events (Europe) Limited reserves the right to deny access and remove any delegates from Lynx Connect for inappropriate use of the service. Lynx Connect is a new service being launched in 2017 to further enable networking among delegates at the Festival.

12.3 In agreeing to attend our event, festival, you consent and permit Ascential Events (Europe) Limited to share your personal information with the Dubai Government in order to comply with local law and regulations. 


13. DISCLAIMER

Delegates are informed that all exhibits for the Festival are strictly for the purpose of criticism and review only and does not constitute any recommendation, endorsement or promotion of the products or services featured therein by Ascential Events (Europe) Limited Limited, any of its affiliates, or otherwise. Nothing contained in the feature represents the views or opinions of Ascential Events (Europe) Limited Limited or its affiliates, or otherwise and no reliance should be placed on any part of the feature other than for the purpose of evaluation as an entry to the festival. Ascential Events (Europe) Limited Limited and its affiliates do not accept liability of any kind in respect of the feature or any product or service referred to in the feature.