These terms and conditions (including Sections A and B) govern the purchase and use of the following passes in relation to the Dubai Lynx Festival 2024 (the “Festival”):
(each, a “Pass”, together the “Passes”). References to “Awards Seats” and “Awards Tables” relate to the Dubai Lynx awards ceremony (the “Awards Ceremony”)
The Festival is organised by Motivate Publishing FZ LLC, whose registered address is at 33 Floor, Media One Tower, Dubai Media City, Dubai, 2331, and Ascential Events (Europe) Limited, a company incorporated in England and Wales with registration number 07814172 and whose registered office is at 33 Kingsway, London, United Kingdom, WC2B 6UF ("Ascential").
The following age restrictions apply to young delegate Passes:
Young Lynx: Young Lynx must be aged 32 or under (born on or after 5 March 1991). Proof of age, e.g. a copy of your passport or driving licence, must be uploaded before completing a Young Lynx registration. If Ascential determines at its sole discretion that the proof of age provided is not satisfactory, then Ascential reserves the right to upgrade your young delegate Pass and charge you for the upgraded Pass at the prevailing rate.
Student: Students must be aged 25 or under (born on or after 5 March 1998) and enrolled in full-time education and cannot be/cannot have been employed in the advertising, communication, marketing or design industries. Proof of age (e.g. a copy of your passport or driving licence), student ID and an enrolment letter must be uploaded before completing a Student registration. If Ascential determines at its sole discretion that the proof of age and/or student enrolment documentation provided is/are not satisfactory, then Ascential reserves the right to upgrade your Pass and charge you for the upgraded Pass at the prevailing rate.
Young Lynx Competitor: Young Lynx Competitors must be aged 32 or under (born on or after 5 March 1991) to apply. Proof of age, e.g. a copy of your passport or driving licence, must be uploaded before completing a Young Lynx registration. If Ascential determines at its sole discretion that the proof of age provided is not satisfactory, then Ascential reserves the right to upgrade your young delegate Pass and charge you for the upgraded Pass at the prevailing rate.
The purchase and use of each Pass shall be subject to these terms and conditions to the exclusion of all other terms and conditions of business, including any purchase order that the delegate or user may provide.
In circumstances where Ascential requires proof that you meet certain eligibility criteria as part of an application process (e.g. applications for the Young Lynx Competitor), Ascential reserves the right to approve or reject such applications at its absolute discretion. In the event that Ascential rejects an application (acting reasonably), no refund will be provided.
You may request a Pass by completing the online order form and submitting it via the My Orders section of your My Account area.
All requests for a Pass are subject to availability. If you have completed your order request correctly in accordance with these terms and conditions; (ii) there is availability; and (iii) you have either:
then a confirmation email will be sent to you within 5 working days from receipt of your order request. Our sending of a confirmation email is acceptance of your order (“Acceptance”) and creates a binding contract (a “Confirmed Order”). Save as expressly set out in these terms and conditions, you have no right to cancel or revoke a Confirmed Order. If there is no availability, we will send you an email within 5 working days from receipt of your request informing you that this is the case (an “Order Rejection”). Passes will not be issued unless and until payment for the Pass is received in cleared funds.
All purchases of Passes are final, and no refunds are permitted. No resales of purchased Passes are permitted.
Prices are set out on www.dubailynx.com/ (the “Website”). Payment may be made in AED or USD (or such other currency as stipulated on the Website) by (i) credit or debit card; (ii) bank transfer. If you are paying by credit/debit card, payment must either be made, or credit/debit card details and authorisation to deduct payment given, at the time you submit your order form. If you are paying by bank transfer, you must make this clear at the time you submit your order form and payment must be made in full immediately following submission of an online order and otherwise in accordance with these terms and conditions. Please inform us at the time of your request if you require an invoice in respect of your order. Invoices only refer to the currency in which payment has been made.
Prices may change from time to time. If the price of a Pass increases or decreases before you receive a Confirmed Order, we will notify you and ask you to confirm whether you wish to proceed with your order based on the revised price.
All prices are:
All invoice amounts must be paid in full, free of any deductions (including but not limited to withholding taxes and/or bank charges). You shall make all payments without withholding or deduction of, or in respect of, any tax unless required by law. If any such withholding or deduction is required, you shall, when making the payment to which the withholding or deduction relates, pay to us such additional amount as will ensure that we receive the same total amount that we would have received if no such withholding or deduction had been required. You may, in certain circumstances, be able to reclaim VAT from your local tax representative. We do not refund VAT.
Early-Bird Discount (First Release): A discount (at the rate(s) specified on the Website) will apply to transactions for all single Awards Seats (excluding Awards Tables, Full Delegate Passes and Young Lynx Competitor Passes) which are checked out and completed on or before the First Release Deadline, but before midnight GST Wednesday 21 February 2024 (“First Release Deadline”).
Early-Bird Discount (Second Release): A discount (at the rate(s) specified on the Website) will apply to transactions for all Passes (excluding Awards Tables and Young Lynx Competitor Passes) which are checked out and completed before midnight GST Wednesday 28 February 2024 (“Second Release Deadline”).
Payment must be received by Ascential in cleared funds (i) for the Early-Bird Discount (First Release): before the First Release Deadline; and (ii) for the Early-Bird Discount (Second Release): after the First Release Deadline and before the Second Release Deadline, for the relevant discount to apply. Any payment received after the relevant deadline will be charged at the price applicable to the booking. We reserve the right to claim any difference in value from you as a debt.
If you wish to pay by bank transfer, please make this clear when completing the online order form and submitting it via the My Orders section of your My Account area and use the bank account details below that correspond to the currency you are paying with. You are responsible for paying all bank charges. If bank charges are not paid by you, your Confirmed Order may be cancelled. A payment reference should be included with your payment.
Emirates NBD, Main Branch, Baniyas Road, Deira, P.O. Box. 777, Dubai, UAE
Beneficiary: MOTIVATE PUBLISHING FZ-LLC
Payment in UAE Dirham:
Account Number: 1011075647601
IBAN Number: AE190260001011075647601
Swift Code: EBILAEAD
Payment in US Dollars:
Account Number: 1021075647602
IBAN Number: AE270260001021075647602
Swift Code: EBILAEAD
Once the transfer has been made, you will need to scan and email proof of payment/bank transfer confirmation, quoting your company name and REFDL/order reference number, to our Finance team by emailing firstname.lastname@example.org in order to complete your booking.
From 00:01 GST Tuesday 27 February 2024, it will no longer be possible to make payment by bank transfer, and we will be accepting payment online by credit card only, or you can choose to pay at the Festival. At the Festival, you can pay by credit card.
From 00:01 GST Monday 4 March 2024, you will no longer be able to register online; however, you can still purchase a Pass upon arrival at the Festival.
If you require the hard copy of your invoice, then you must request it from our Finance team by emailing email@example.com. We cannot re-issue invoices. Invoices only refer to the currency in which payment has been made.
When you request a Pass online, you will be given a unique username and/or password giving you access to your account (your “Account”). You must keep your username and password confidential at all times as you are responsible for all activities undertaken through your Account.
You agree to log off from your Account at the end of each session and to email us immediately at firstname.lastname@example.org if you become aware of any loss, theft or unauthorised use or disclosure of your username/password and/or Account. We shall not be liable for any loss or damage arising from your failure to comply with these requirements.
A single user name and password must be used by each user, and not made available to multiple users (i.e. no sharing of user names and passwords). Breach of this Clause 21 shall be considered a material breach of these terms and conditions.
General: Ascential agrees that it will take appropriate technical and organisational measures against the accidental, unlawful or unauthorised processing, destruction, loss, damage or disclosure of personal data (as defined by applicable laws) received or used in fulfilling its obligations under these terms and conditions.
Communications: We will use email addresses provided to us (and you shall be responsible for ensuring that each of your delegates consents to the same) to send delegates important Festival information, including but not limited to speaker announcements, programme updates and invitations to special events that we believe will enhance their Festival experience. All delegates will have the option to opt out of communications. In agreeing to attend the Festival, you acknowledge that Ascential will share your personal information with (i) the Dubai Government, via our registration supplier Evento, in order to comply with local laws and regulations; and (ii) our Festival partner, Motivate Publishing FZ LLC.
Dubai Lynx delegate listing: To further enable networking among delegates at the Festival, we may share details you have provided to us such as your name, job title, company name and country or city where you are based (the "Delegate Information") with other delegates, third parties and sponsors via our secure networking service in the official Dubai Lynx Festival mobile application (“Dubai Lynx App”).
You are in control: Delegates' may choose for their email addresses and telephone numbers to be made public through the delegate listing via the Dubai Lynx App. If a delegate chooses to message another delegate, the message will be sent from the delegate's profile. If a delegate chooses to reply, further communication will continue through the delegates' chat function. All delegates can opt out of networking on the Dubai Lynx App through the App settings once the App has gone live. Their Delegate Information will no longer be visible on the delegate listing. After the Festival, the delegate listing will be discontinued and all Delegate Information will be removed from the Dubai Lynx App.
Reservation of rights: Ascential reserves the right to deny access and remove any delegates from the delegate listing for inappropriate use. You agree to use the delegate listing respectfully and solely to network, exchange ideas and contact details where appropriate.
We reserve the right to (a) alter the advertised format, date, timing, content and/or location of the Festival; or (b) to cancel the Festival, in each case at any time. Where we change the format, date, timing, content or location of the Festival, your Pass for the Festival will be valid for the Festival as altered. You will not be entitled to a refund and we shall not be liable to you for any other cost or other expenses (including, without limitation, wasted costs and expenses) incurred by you as a consequence (including, without limitation, travel and accommodation expenses).
Notwithstanding any other provision of these terms and conditions, if we determine that it has become commercially impractical or unfeasible to hold the Festival, we will notify you in writing as soon as reasonably practicable, and your Pass will be transferred to the next edition of the Festival. We reserve the right to do this at any time and we shall not be liable to you for any other cost or other expenses (including, without limitation, wasted costs and expenses) incurred by you as a consequence (including, without limitation, travel and accommodation expenses). Save as expressly set out in these terms and conditions, you have no right to cancel or revoke a Confirmed Order.
With respect to a Pass (including Awards Seats), any requests to replace one delegate (a “Delegate Replacement”) for another must be made via the “My Account” area of the Website.
Until midnight GST Sunday 3 March 2024: it will be possible to make a Delegate Replacement for a Pass (including to Awards Seats) online via the “My Passes” section of your “My Account” area of the Website.
From 00:01 GST Monday 4 March 2024: it will no longer be possible to make a Delegate Replacement for a Pass (including Awards Seats) online via the “My Passes” section of your “My Account” area of the Website. However, it is still possible to make a Delegate Replacement as follows:
Cancelled Passes are not eligible for a refund or for credit against the current Festival or future Festivals. This policy also applies to Pass downgrades.
It will be possible to request a Pass upgrade (e.g. from a ‘Full Delegate Pass’ to a ‘Full Delegate Pass + Awards Seat’), from the “My Passes” section of your “My Account” area of our Website (subject to availability of Awards Seats). Additional fees will apply to Pass upgrades. It will be possible to request a Pass downgrade (e.g. from a ‘Full Delegate Pass + Awards Seat’ to a ‘Full Delegate Pass’) by emailing email@example.com; however, no refunds or credit for the current or future Festivals will be given for Pass downgrades.
If you do not know the name of the delegate(s) attending at the time of booking, you can still register the delegates without providing their details before midnight GST Tuesday 27 February 2024. Once you have the details for the delegates, you will be able to update the registration from the “Purchased Passes” section via the My Orders section of your My Account up until the Festival.
No refunds or credits for the current or future Festivals will be given for non-attendance to all, or part of, the Festival.
All rights in all presentations, documentation and materials published or otherwise made available as part of the Festival (including but not limited to any audio or audiovisual recording of the Festival) (“Content”) are owned by us or are included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted without our prior written consent. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes, which shall be permitted) without our prior written consent, and in particular (but without limitation), you shall not (and shall procure that each of your delegates shall not) without our prior written consent:
The Content does not necessarily reflect our views or opinions. Please refer to the Disclaimer at Clause 66.
Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. While we take reasonable care to ensure that the Content created by us is accurate and complete, we are unable to check the accuracy or completeness of Content supplied by third parties. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “as is” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.
To the extent that any Content is made available by us online, we reserve the right to suspend or remove access to such Content at any time.
Access to Content at the Festival is subject to the capacity limitations applicable to the venue in which the relevant Content is hosted or located. For certain Content sessions, we may provide overflow areas to enable you to watch the Content from an alternative area or venue. We recommend that you arrive early to Content sessions to avoid disappointment. You are not entitled to a refund should you be unable to access any Content during the Festival.
Any and all intellectual property in the Dubai Lynx trophies (including, without limitation, all copyright, design rights and trademark rights) is the property of Ascential, and Ascential has exclusive right to reproduce, manufacture, copy and sell the Ascential trophies in any size or medium and to distribute or exploit the design of the Dubai Lynx trophy or reproductions of the same by any means, including by gift, sale, re-sale or licence. Save as expressly provided herein, no reproduction, replica or other copy of the physical Dubai Lynx trophies or graphical representations of them may be made or used by any manufacturer, advertiser, organisation or individual unless it has the prior express written consent or licence from Ascential.
Ascential brings together creative views, market experts, global brands and tech gurus, along with the Awards honouring the industry’s game-changing ideas. Organisations present in Dubai during the Festival are asked to share responsibility and agree to the following conditions of participation.
By hosting an event in Dubai during the Festival, you agree that:
We are happy to assist in and support your company with the organisation and coordination of your private events. Please email firstname.lastname@example.org for benefits of the Ascential Events opportunities.
We reserve the right to procure the cancellation of any event that you host or manage, whether before, during or after the Festival, that is in breach of any of the terms of Clause 44 without any liability to you.
You acknowledge and agree that damages to Ascential brands, goodwill and reputation are reasonably foreseeable consequences of a breach by you of Clause 44.
Ascential accepts no liability to you and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control, including but not limited to flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism (or threats of such acts), fire, failure of electric power, failure of hardware or software, cyber security attacks or any collapse of building structures.
Ascential accepts no liability whatsoever for any loss or damage suffered by you in connection with the Festival or your accommodation, including without limitation any loss or damage to any property left in your accommodation.
Ascential will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of Ascential or its employees, contractors or agents or otherwise).
Ascential’s aggregate liability to you in respect of all losses, liabilities or damage suffered by you arising out of or in connection with these terms and conditions or your attendance at the Festival, howsoever arising and whether in contract, negligence or other tortious action or otherwise, will not exceed the value of the Pass.
Nothing contained in these terms or conditions or in any other document referred to or incorporated in it shall be read or construed as excluding any liability for death or personal injury caused by Ascential’s negligence or liability for fraud or fraudulent misrepresentation or for any other liability that cannot be excluded or restricted by law.
You will ensure that we, our staff and our affiliates will not suffer or incur any loss, costs, claims or expenses of any kind arising from or in connection with any act or omission by you (including anyone acting on your behalf) during or otherwise in relation to the Festival or your accommodation.
These terms and conditions shall be governed by, and construed in accordance with, the laws of England and Wales, and the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under or in connection with these terms and conditions. As a delegate attending the Festival, you and we are subject to the local laws and regulations of the UAE. You (as a delegate attending the Festival), and we (as the Festival organiser) are also subject to the local laws and regulations of the UAE.
The terms and conditions constitute the entire agreement and understanding of the parties relating to the subject matter hereof and supersede any previous agreement in relation to such subject matter.
You acknowledge that in purchasing a Pass and/or booking any associated accommodation, you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these terms and conditions.
These terms and conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.
You accept that communication with us may be electronic. We may contact you by email or provide you with information by posting notices on our Website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.
Save as set out expressly in these terms and conditions, you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these terms and conditions.
Ascential may update these terms and conditions at any time without prior notice. We will post any changes on the Website. It is the user’s responsibility to ensure they review these terms and conditions regularly to familiarise themselves with any changes. Continued use of a Pass shall constitute acceptance of the new terms and conditions.
If there is a dispute between the user and Ascential concerning these terms and conditions, the parties will use all reasonable endeavours to act reasonably and settle the matter as appropriate. Nothing in this Clause 61 shall prevent either party from seeking interim or injunctive relief.
If any provision of these terms and conditions is found to be invalid, the invalidity of that provision shall not affect the validity of the remaining provisions of it, which shall remain valid and enforceable.
No person who is not a party to these terms and conditions shall have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999, and the rights of the parties to terminate, rescind or agree any variation, waiver or settlement under these terms and conditions shall not be subject to the consent of any third party.
No failure or delay by Ascential to exercise any right or remedy provided under these terms and conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
Nothing in these terms and conditions restricts the user’s statutory rights as a consumer (where applicable).
Delegates are informed that all exhibits for, and Content at, the Festival are strictly for the purpose of criticism and review only and do not constitute any recommendation, endorsement or promotion of the products or services featured therein by Ascential, any of its affiliates, or otherwise. Nothing contained in the exhibits or Content represents the views or opinions of Ascential or its affiliates, or otherwise, and no reliance should be placed on any part of the exhibits or Content. Ascential and its affiliates do not accept liability of any kind in respect of the exhibits, Content or any product or service referred to in the exhibits or Content.
Ascential is part of an enlarged corporate group that pledges to trade legally and respect all laws, including the Trade Sanctions imposed by the UK, EU and US governments. Ascential operates a Group Sanctions Policy, which means that Ascential cannot receive consideration from individuals or organisations based or residing in, or connected with, a country or organisation which is subject to UK, EU or US government sanctions. Ascential may refuse to accept an order from or provide services or deliverables to any such person or organisation for any reason.
We ask that all delegates behave respectfully towards their fellow delegates and Festival staff. Delegates must not do anything which:
Delegates are required to comply with the dress code for the Festival, which is “Business Casual” for the Festival and “Black Tie” or “National Dress” for the Awards Ceremony. If, in our reasonable opinion, a delegate has not complied with the dress code, they may be asked to change into more appropriate clothing. Should a delegate refuse to comply with the dress code, they may be asked to leave the Festival.
By purchasing a Pass, you agree to comply with all security measures that are in place in and around the Festival, including, without limitation, any bag checks, metal detectors or scanners.
Please collect your physical Pass (“Physical Pass(es)”) for the Festival from the registration area indicated in your booking confirmation email. Physical Passes will not be issued unless and until payment for the Pass is received in cleared funds.
Physical Passes must be worn at all times during the Festival. Physical Passes are valid for the booked delegate only and must not be misused. Physical Passes remain the property of Ascential. We reserve the right to deny access to the Festival or confiscate Passes where we consider that there has been a breach of these terms and conditions (including, without limitation, Clauses 68–71 (Conduct) above).
We will not replace lost or stolen Physical Passes. Defacing and/or creating copies of a Physical Pass is a breach of these terms and conditions and will be treated as fraud.
Delegate Replacements will not be accepted once a Physical Pass has been collected.
You must be aged 21 or over to access the applicable Festival parties. Ascential reserves the right to check a delegate’s form of identification (e.g. driving licence or passport) upon arrival at the Festival parties and to deny access to anybody who is under 21.
If you have purchased an Awards Seat for the Awards Ceremony, you will need to collect your Invitation for the Awards Ceremony from the registration area indicated in your booking confirmation email. Invitations will not be issued unless and until payment for the Pass is received in cleared funds.
Invitations must be readily available at all times during the Awards Ceremony. Invitations are valid for the booked delegate only and must not be misused. Invitations remain the property of Ascential. We reserve the right to deny access to the Awards Ceremony or confiscate Invitations where we consider that there has been a breach of these terms and conditions (including without limitation, Clauses 68–71 (Conduct) above).
Delegate Replacements will not be accepted once an Invitation has been collected and the attendee has entered the Awards Ceremony.
We will not replace lost or stolen Invitations. Defacing and/or creating copies of the Invitations is a breach of these terms and will be treated as fraud.
You must be aged 21 or over to access the Awards Ceremony. Ascential reserves the right to check a delegate’s form of identification (e.g. driving licence or passport) upon arrival at the Festival parties and to deny access to anybody who is under 21.
Please note that filming or photography may take place at the Festival. When filming is taking place, reasonable endeavours will be used to ensure that delegates that may be in shot are aware (for example, by putting up filming notices). By entering an area where filming or photography is taking place, you are deemed to consent to being filmed or photographed. You grant us a licence (which means permission) to use, edit, reproduce, record, modify, enhance, encode, translate, distribute, play, perform, make available to other users, prepare derivative works of and display your image and/or your contribution to the film or your photograph (your "Contribution") (with or without advertising and sponsorship) by any media or methods whether now known or later developed. This licence may be exercised in our sole discretion throughout the world at any time.
You agree that this licence is perpetual (which means it lasts forever); royalty-free (which means we won’t pay for the permission either now or in the future); and transferable (which means we can transfer the licence to others). You agree that we can sub-license this licence (which means we can grant an equivalent permission to others that may include, without limitation, our group companies and advertisers or sponsors). You irrevocably and unconditionally waive, in respect of your Contribution, all moral rights to which you may be entitled and any broadly equivalent rights in any territory of the world. This waiver is made in favour of us but shall also extend to our sub-licensees, assignees and successors in title.