TERMS & CONDITIONS
1.1 The Dubai Lynx International Festival of Creativity (“Dubai Lynx” or the “Festival”) is organised and managed by Ascential Events (Europe) Limited (“Ascential”), a company registered in England and Wales with registration number 07814172 and registered office at The Prow, 1 Wilder Walk, London W1B 5AP, United Kingdom.
1.2 References to “us” means Ascential and references to “we” and “our” shall be construed accordingly. Reference to “you” means the entity completing a booking form and references to “your” shall be construed accordingly.
Please note that Motivate Publishing FZ LLC is an official partner of the Festival.
2.1 You may request a delegate pass for the Festival online.
2.2 All delegate pass purchase requests for the Festival are subject to availability. If you have completed your delegate pass purchase request correctly in accordance with these terms and conditions (the “Terms and Conditions”), if there is availability for the Festival and if you have made the requisite pre-payment (or provided us with credit/debit card details and authorisation to deduct payment) a confirmation email will be sent to you as soon as reasonably practicable. Your booking is confirmed (a “Confirmed Booking”) when we send this email. If there is no availability for the Festival, we will send you an email as soon as reasonably practicable informing you that this is the case.
2.3 When you request a delegate pass online, you must have previously linked your user name and password which you will use to access the “My Account” area (your “Account”) of www.dubailynx.com (the “Website”) and to book as a delegate. You are responsible for preventing unauthorised use of your user name and password. You must keep your username and password confidential at all times as you are responsible for all activities undertaken through your Account. You agree to log-off from your Account at the end of each session and to contact us immediately if you become aware of any unauthorised use of your username/password and/or Account. We are not liable for any loss or damage arising from your failure to comply with these requirements.
2.4 If you choose to add-on a companion to your delegate pass, they must be a spouse. Companion add-ons are not suitable for business partners, clients or colleagues. All companions must be approved by Ascential.
2.5 A companion (i.e. spouse) would be entitled to attend the Dubai Lynx Awards Ceremony & Dinner only. Please note a companion would not have full access to the Festival (talks, exhibitions, screenings etc.).
2.6 If your pass includes a companion, you will be issued with an additional invitation to the Dubai Lynx Awards Ceremony & Dinner. Companions will not be issued with a badge and will not have access to the Festival.
3.1 Prices are set out on the Website and, unless otherwise stated, exclude all applicable local taxes. All payments for registration fees must be made in USD or AED (or such other currency as is stipulated on the Website from time to time). Payment must be made, or valid credit/debit card details and authorisation to deduct payment given, at the time you complete your booking.
3.2 Prices may change from time to time. If the price of a delegate pass increases or decreases before you receive a booking confirmation, we will notify you and ask you to confirm whether you wish to proceed with your booking based on the revised price.
Payment options pre-Midnight GST 25 February 2019
3.3 The stated pass fee excludes VAT at 5%, which is applicable to all customers. You may, in certain circumstances, be able to reclaim VAT from your local tax representative. We do not refund VAT.
3.4 Payment may be made by either: (i) bank transfer; (ii) credit or debit card; or (iii) by cheque.
3.5 If you wish to pay by bank transfer please use the bank account details below. You are responsible for paying all bank charges. A payment description should be included with your payment which references your company name and DD/ reference number.
Bank details: Emirates NBD, Main Branch, Baniyas Road, Deira, P.O. Box. 777, Dubai, UAE
Beneficiary: MOTIVATE PUBLISHING FZ-LLC
Payment in UAE Dirham
Account Number: 1011075647601
IBAN Number: AE190260001011075647601
Swift Code: EBILAEAD
Payment in US Dollars
Account Number: 1021075647602
IBAN Number: AE270260001021075647602
Swift Code: EBILAEAD
Once the transfer has been made you will need to scan and email proof of payment/bank transfer confirmation, quoting your company name and DD/ reference number, to our Finance Team in order to complete your booking.
3.6 If you wish to pay by cheque, the cheque must be made payable to MOTIVATE PUBLISHING FZ-LLC and sent to the address below. A payment description should be included with your payment which references your company name and DD/ reference number.
Credit Control Team, Motivate Publishing
Media One Hotel Office Towers
PO Box 2331
+971 (0) 4 427 3527
Once the cheque has been sent, you will need to confirm, quoting your company name and DD/ reference number, with our Finance Team in order to complete your booking. Passes will be issued when we receive confirmation of cleared funds.
Payment options post-25 February 2019
3.7 From Midnight GST 25 February 2019 onwards, it will no longer be possible to make payment by bank transfer and we will be accepting payment online by credit card or by cheque only. At the Festival, you can pay in cash (in USD or AED) or by credit card.
3.8 Booking requests will only be processed with full pre-payment.
3.9 All invoices will be sent electronically to the email address provided by you at the time of booking. Our official email address is email@example.com. We cannot re-issue invoices. Invoices only refer to the currency in which payment has been made.
4. CHANGES TO THE EVENT AND CANCELLATION POLICY
4.1 It may be necessary for reasons beyond our reasonable control (including, without limitation, due to acts of God, severe weather, fire, explosion, military or terrorist acts (or threats of any such acts), any industrial action or widespread illness) to alter the advertised content, timing and/or location of the Festival or to cancel the Festival. We reserve the right to do this at any time and we shall not be liable to you for any cost or other expenses (including wasted costs and expenses) incurred by you and/or your delegate(s) as a consequence (including, without limitation, delegate pass fees and travel and accommodation expenses).
4.2 Any requests to replace one delegate for another must be made via the Confirmed Bookings section of your “My Account” area. From Saturday 9 March 2019, it will no longer be possible to request to replace a delegate via the Confirmed Bookings section of your “My Account” area. You will need to request to replace a delegate at the registration desk at the Festival – a written approval to replace the delegate will be required. If the badge has already been issued, it will not be possible to replace the delegate. Badges are non-transferable.
4.3 Cancellations must be made via the Confirmed Bookings section of your “My Account” area.
4.4 Cancellations of delegate passes, awards seats or table bookings are not eligible for a refund or for credit. This policy also applies to downgrades.
4.5 If you wish to request an upgrade or downgrade to a delegate pass (e.g. from a “Full Delegate” to a “Full Delegate + Awards Seat” or vice versa respectively), please visit the “My Account” area of our Website. Additional fees will apply to delegate pass upgrades. No refunds/credit will be given for delegate pass downgrades.
4.6 No refunds or credits will be given for non-attendance at the Festival.
5.1 Please collect your badge for the Festival from the registration area indicated in your booking confirmation email.
5.2 Badges must be worn at all times during the Festival. Badges are valid for the booked delegate only and must not be misused. Badges remain the property of Ascential. We reserve the right to deny access to the Festival or confiscate badges where we consider that there has been a breach of these Terms and Conditions (including without limitation, Clause 15 (Conduct) below).
5.3 If the badge has already been issued, it will not be possible to transfer the badge to another delegate. Badges are non-transferable.
5.4 We will not replace lost or stolen badges. Defacing and/or creating copies of the delegate pass is a breach of these terms and will be treated as fraud.
6. AWARDS CEREMONY & DINNER
6.1 If your pass includes access to the Awards Ceremony & Dinner, you will be issued with a paper invitation upon collecting your delegate badge.
6.2 If your pass includes a companion, you will be issued with an additional paper invitation to the Awards Ceremony & Dinner. Companions will not be issued with a badge and will not have access to the Festival.
7.1 All rights in all presentations, documentation and materials published or otherwise made available as part of the Festival (including but not limited to any audio or audio-visual recording of the Festival) (“Content”) is owned by us or is included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted without our prior written consent. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted) without our prior written consent, and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not) without our prior written consent:
7.1.1 upload any Content into any shared system;
7.1.2 include any Content in a database;
7.1.3 include any Content in a website or on any intranet;
7.1.4 transmit, re-circulate or otherwise make available any Content to anyone else;
7.1.5 make any commercial use of the Content whatsoever; or
7.1.6 use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.
7.2 The Content does not necessarily reflect our views or opinions and only reflects those of the speaker, presenter or performer.
7.3 Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.
7.4 To the extent that any Content is made available by us online we reserve the right to suspend or remove access to such Content at any time.
8. ACCOMMODATION BOOKING
8.1 We have approached the hotel listed in the ‘plan your trip’ section of the website, allowing you to book the room(s) at agreed competitive rates. Ascential does not represent or warrant that these are the best rates in Dubai and booking your room is entirely at your discretion.
8.2 The agreed hotel rates are only available for registered delegates attending the Festival.
8.3 To book a room please contact us at firstname.lastname@example.org after registering your delegate pass or passes.
8.4 Your request will be passed on to the hotel who will contact you in order to complete your booking. The hotel owner or is responsible for delivering your accommodation to you, not Ascential. Any complaints and claims which you wish to make in relation to your accommodation should be directed to (and are the responsibility of) the hotel.
8.5 Your booking fee will need to be paid directly to the hotel, within the requested time limit provided by the hotel.
8.6 Reservations can only be confirmed and guaranteed by the hotel directly as they are subject to availability at the time of booking.
8.7 If two delegates intend to share a room, please specify when submitting your request.
8.8 Not paying your booking fee may result in the cancellation of hotel reservation (as advised by the hotel).
8.9 Club Passes:
If you choose the club pass, please note that accommodation is valid for the options you have chosen.
Club Pass 3 is valid for three nights from 10 -12 March 2019 (check-out on the 13 March)
Club Pass 4 is valid for four nights from 10 – 13 March 2019 (check-out on the 14 March)
The minimum stay is three nights.
The amount for the hotel will be added to the price of your pass.
Full payment for the club pass is required to confirm the accommodation booking and there are no refunds for club pass bookings.
For any additional nights you may require please contact, book and pay directly with the hotel. The hotel will require credit card details to confirm your booking of your additional nights.
8.10 Please check individual hotel cancellation policies below:
Mina A Salam
Please note that accommodation booked as part of your Club Pass 3 or Club Pass 4 is 100% non-refundable. If you are cancelling Club Pass 3 or Club Pass 4 please note that accommodation will be cancelled automatically.
8.11 No-shows may be charged for the full stay.
8.12 Please note that if you are cancelling a Festival pass, you will need to cancel accommodation separately with the hotel. Ascential Events (Europe) Limited accepts no liability for the cancellation of your hotel accommodation bookings whatsoever.
8.13 Ascential accepts no liability whatsoever for any loss or damage suffered by you in booking accommodation with the hotels (including any to any property left in your hotel). We do not guarantee any rooms and make no representations in respect of hotel facility or quality and are not hotel agents. The hotels listed are for information only and availability is not guaranteed.
Limitation of Liability
8.14 Ascential will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of the Festival, its employees, contractors or agents or otherwise). Ascential’s aggregate liability to you in respect of all losses, liabilities or damage suffered by you arising out of or in connection with delegate terms and conditions, howsoever arising and whether in contract, negligence or other tortious action or otherwise, will not exceed the value of the delegate pass. Nothing in these Terms and Conditions will operate to exclude or limit Ascential’s liability for death or personal injury caused by the negligence of our employees or subcontractors, for any fraudulent misrepresentation by any of the foregoing or for any other liability which cannot be excluded or restricted by law.
8.15 You will ensure that we, our staff and our affiliates will not suffer or incur any loss, costs, claims or expenses of any kind arising from or in connection with any act or omission by you (including anyone acting on your behalf) during or otherwise in relation to the Festival.
9. LIMITATION OF LIABILITY
9.1 Ascential will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of the Festival, its employees, contractors or agents or otherwise). Ascential’s aggregate liability to you in respect of all losses, liabilities or damage suffered by you arising out of or in connection with these Terms and Conditions or your attendance at the Festival, howsoever arising and whether in contract, negligence or other tortious action or otherwise, will not exceed the value of the delegate pass. Nothing in these Terms and Conditions will operate to exclude or limit Ascential’s liability for death or personal injury caused by the negligence of our employees or subcontractors, for any fraudulent misrepresentation by any of the foregoing or for any other liability which cannot be excluded or restricted by law.
9.2 You will ensure that we, our staff and our affiliates will not suffer or incur any loss, costs, claims or expenses of any kind arising from or in connection with any act or omission by you (including anyone acting on your behalf) during or otherwise in relation to the Festival.
10. CONFLICTING ACTIVITIES
10.1 Ascential brings together creative views, market experts, global brands and tech gurus, along with the Awards honouring the industry’s game-changing ideas. Organisations present in Dubai during the Festival are asked to share responsibility and agree to the following conditions of participation.
10.2 By hosting an event in Dubai during the Festival you agree that:
10.2.1 You shall not, directly or indirectly, organise, fund or sponsor any conflicting or competing activity in Dubai during the Festival unless your company/organisation is permitted to do so for the Festival and it is acting in conjunction with Ascential;
10.2.2 You shall not, directly or indirectly, engage in activities that are identical or similar to those conducted by Ascential during the Festival, or that otherwise takes commercial advantage, or is parasitic of the Festival, its brand, trademark or goodwill;
10.2.3 You shall not entice Festival delegates, sponsors or speakers away from the Festival with the intention of presenting your own competitive commercial activities which run contrary to the Festival or are to its detriment. You shall not engage Festival delegates, sponsors or speaker to participate in or support your event or competitive commercial activity which undermines or damages the Festival;
10.2.4 You shall not use the name, trademarks or logos of the Festival or the Ascential business name to promote your event or competitive commercial activity without our prior written consent or licence; and
10.2.5 You shall not engage in promotional or branding activities, including but not limited to the distribution of leaflets, brochures or flyers whether before, during or after the Festival unless agreed in writing with Ascential.
10.3 We reserve the right to procure the cancellation of any event that you host or manage, whether before, during or after the Festival, that is in breach of any of the terms of Clause 10.2, without any liability to you.
10.4 You acknowledge and agree that damage to Ascential’s brands, goodwill and reputation are reasonably foreseeable consequences of a breach by you of Clause 9.2.
11.1 These Terms and Conditions (together with any documents referred to herein or required to be entered into pursuant to these Terms and Conditions, including without limitation any booking form) contains the entire agreement and understanding between us and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and Conditions and any such document.
11.2 You acknowledge that in purchasing a delegate pass and/or booking any associated accommodation you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms and Conditions.
11.3 These Terms and Conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.
11.4 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.
11.5 Save as set out in Clause 4.2 you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms and Conditions.
11.6 The Dubai Lynx trophies are the intellectual property, including copyright, design rights and trademark rights, of Ascential. Ascential have the exclusive right to and not limited to, reproduce, manufacture, copy, and sell the Dubai Lynx trophies in any size or medium, and to distribute or exploit the design of the Dubai Lynx trophies or reproductions of same by gift, sale, re-sale or licence. No reproduction, replica or other copy of the Dubai Lynx trophies may be made or used by any manufacturer, advertiser, organisation or individual except in accordance with these terms unless you have the prior express written consent or a license from Ascential.
11.7 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder. As a delegate attending the Festival, you and we are subject to the local laws and regulations of the UAE.
DUBAI LYNX DELEGATE LISTING
To further enable networking among delegates at the Festival, we will share your name, job title, company name and country or city where you are based (the “Delegate Information”) with other delegates, third parties and sponsors via our secure networking service.
Delegates will be able to access the Delegate Information only after they have received their final Booking confirmation, enclosing their unique delegate ID. All registered delegates will appear on the delegate listing once the service has been made live, which enables other registered delegates (via a login) to contact you prior to and during the Festival. Access will be made available to participating delegates via the official Dubai Lynx mobile app.
You are in control
Delegates’ email address and telephone numbers will not be made public through the delegate listing. If a delegate chooses to message another delegate, the message will be sent from the delegate’s profile. If a delegate chooses to reply, further communication will continue through the delegates’ chat function. All delegates can opt out at any stage by emailing you are in control. If a delegate opts out, this will disable contact from other delegates and deny access to the delegate listing. Their Delegate Information will not be visible on the delegate listing.
Ascential reserves the right to deny access and remove any delegates from the delegate listing for inappropriate use. You consent to use the delegate listing respectfully and solely to network, exchange ideas and contact details where appropriate.
Delegates are informed that all work exhibited at the Festival are strictly for the purpose of criticism and review only and does not constitute any recommendation, endorsement or promotion of the products or services featured therein by Ascential, any of its affiliates, or otherwise. Nothing contained in the work represents the views or opinions of Ascential or its affiliates, or otherwise and no reliance should be placed on any part of the work other than for the purpose of evaluation as an entry to the Festival. Ascential and its affiliates do not accept liability of any kind in respect of the work or any product or service referred to in the work.
14. FILMING AND PHOTOGRAPHY AT THE FESTIVAL
Please note that we may film or take photographs of the Festival. When we are filming, we will use reasonable endeavours to ensure that delegates that may be in shot are aware (for example, by putting up filming notices). By entering an area where filming or photography is taking place, you are deemed to consent to being filmed or photographed. You grant us a licence (which means permission) to use, edit, reproduce, record, modify, enhance, encode, translate, distribute, play, perform, make available to other users, prepare derivative works of and to display your image and/or your contribution to the film or your photograph (your “Contribution”) (with or without advertising and sponsorship) by any media or methods whether now known or later developed. This licence may be exercised in our sole discretion throughout the world at any time.
You agree that this licence is: perpetual (which means it lasts forever); royalty-free (which means we won't pay for the permission either now or in the future); and transferable (which means we can transfer the licence to others). You agree that we can sub-license this licence (which means we can grant an equivalent permission to others which may include without limitation our group companies and advertisers or sponsors). You irrevocably and unconditionally waive, in respect of your Contribution, all moral rights to which you may be entitled and any broadly equivalent rights in any territory of the world. This waiver is made in favour of us but shall also extend to our sub-licensees, assignees and successors in title.
We ask that all delegates behave respectfully towards their fellow delegates and Festival staff. Delegates must not to do anything which: (a) may bring the Festival or Ascential into disrepute; or (b) be prejudicial to the image and/or reputation of the Festival or the Ascential. Delegates must: (i) comply with all reasonable instructions given by Festival staff, including without limitation in relation to health and safety; (ii) not do anything that would or is likely to endanger other delegates, Festival staff or the general public; and (iii) comply with all local laws, rules and regulations.